Last updated: October 2024
Introduction
Welcome to Canine Country Club Cotswold! This privacy policy explains how we collect, use, and protect your personal information when you use our website and services. We are committed to safeguarding the privacy of our clients and visitors, and we comply with the UK General Data Protection Regulation (UK GDPR) and other relevant laws.
By using our website, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not use our website or services.
Who We Are
Canine Country Club Cotswold (“we,” “us,” or “our”) provides dog daycare services in the Cotswolds. Our website is hosted in the United Kingdom, and we use a digital booking system to manage bookings and appointments.
What Data We Collect
We collect personal data that you voluntarily provide to us when you:
- Book daycare services or other related services through our website
- Sign up for our newsletter or marketing communications
- Contact us via our website or social media platforms
The types of data we may collect include:
- Personal Information: Name, email address, phone number, postal address
- Dog Information: Dog’s name, breed, age, and any special care requirements
- Booking Information: Dates, services requested, payment details
How We Use Your Data
We may use your personal data for the following purposes:
- To process and manage your bookings for our dog daycare services
- To provide you with important information about our services, including updates and reminders
- To improve our website, services, and customer experience
- To comply with legal obligations, such as maintaining records for tax and business purposes
How We Protect Your Data
We take data protection seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Your data is stored securely, and we limit access to it to those employees or service providers who need it to fulfill their duties.
Sharing Your Data
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with the following entities:
- Service Providers: We may share your data with trusted third parties who provide services to us, such as our booking system (Amelia plugin), web hosting providers, and payment processors.
- Legal Obligations: We may disclose your information if required by law or to protect the safety of our clients, business, or the public.
Your Rights
Under the UK GDPR, you have certain rights regarding your personal data, including the right to:
- Access the personal data we hold about you
- Request corrections to your personal data
- Request the deletion of your personal data in certain circumstances
- Object to the processing of your personal data for specific purposes
- Withdraw your consent to processing at any time, where applicable
To exercise any of these rights, please contact us at [Insert Email Address].
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that allow us to recognize your preferences and personalize your experience on our website. You can choose to disable cookies in your browser settings, but doing so may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites or services, such as social media platforms. Please be aware that we are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will be effective as of the “last updated” date above.
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
Canine Country Club Cotswold
Email: info@caninecountryclubcotswolds.co.uk
Phone: 07861174060