Terms and Conditions – Canine Country Club Cotswolds

Canine Country Club Cotswolds LTD is a company registered in England and Wales (company number 15789266).
Registered Address: 91 Tennyson Road, Cheltenham, GL51 7DF. Licensed with Cheltenham Borough Council no. 24/01597/AWREGS

TERMS & CONDITIONS (‘the contract”)

By a) enrolling the dog with or b) permitting a dog to attend or c) accepting the services of Canine Country Club Cotswolds LTD and its staff, the client is deemed to have accepted these terms and conditions.
Canine Country Club Cotswolds LTD may act in the clients absence as guardian of their dog and may perform or take any action (including cardiopulmonary resuscitation) which the deem necessary in order to protect and keep in good health the client’s dog.
Canine Country Club Cotswolds LTD requires one full calendar month’s notice for termination of contract. The client agrees to provide such notice or pay the amount that would be due during this notice period. The client may cancel with notice anytime; there is no minimum term contract.
Canine Country Club Cotswolds LTD operates a booking system whereby the client pays for a place at the day care centre on agreed regular days per week through the website or directly to Canine Country Club Cotswolds LTD
If the client does not send their dog for any reason, for example due to holiday or sickness the day pre booked will still be charged.
If a clients dog contracts kennel cough or any other contagious illness, the dog will not be able to attend day care until a veterinarian has confirmed the dog is no longer contagious. The days pre booked will still be charged.
If the client’s agreed days fall on a bank holiday the client will not be charged for this day.
Canine Country Club Cotswolds LTD may need to close due to adverse weather conditions impacting the safety of the staff and dogs as well as the day to day operations of daycare. The pre-booked day will still be charged in the event of closure to adverse weather conditions.
A) the client may not swap their agreed regular day(s) on an ad hoc basis. It may be possible to add occasional extra days as requested, subject to availability. Requests to do so should be made via PSP or by sending an email request. These additional days will be added to the invoice at the daily rate agreed between Canine Country Club Cotswolds and the client.cancellation of any additional day(s) requires a minimum of 24 hours’ notice otherwise the client will be charged in full for the addition day(s). B) Full payment for service (agreed either at time of booking or subsequently) is to be made within 7 days of receipt of receipt of invoice or by, the date specified on the invoice. Time for payment shall be of the essence of the contract. The preferred method of payment is bank transfer. If the client fails to make any payment due to Canine Country Club Cotswolds LTD under the contract by the due date for payment, then the Client shall pay interest on the overdue amount at the rate of 8% per cent per annum above Barclay Bank Plc’s base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgement. The Client shall pay the interest together with the overdue amount plus any and all additional administrative, debt collection costs and legal fees incurred. C) The client shall pay all amounts due under the contract in full without any set0off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). Canine Country Club Cotswolds LTD may at any time, without limiting its other rights or remedies, set off any amount owing to it by the client against any amount payable by Canine Country Club Cotswolds LTD to client. D) On termination of the contract for any reason the client shall immediately pay to Canine Country Club Cotswolds LTD all of the Canine Country Club Cotswolds LTD’s outstanding unpaid invoices and interest and, in respect if service spooled but for which no invoice has been submitted, Canine Country Club Cotswolds LTD shall submit an invoice, which shall be payable by the client immediately on receipt. LIMITATION OF LIABILITY: THE CLIENT’S ATTENTION IS PARTICULARLY DRAWN TO THE FOLLOWING CLAUSES:
The clients will take responsibility for any costs which may be incurred, by either veterinarian or other as a result of any damage, accident, or sickness cause to or by their dog and will pay such costs or expenses on demand.
Nothing in the contract shall limit or exclude Canine Country Club Cotswolds LTD’s liability for: a) death or personal injury to a human being caused by its negligence of its employees, agents or subcontractors; b) fraud or fraudulent misrepresentation; or c) breach of the terms implied by section 2 of the supply and services Act 1982 (title and quiet possession) or any other liability which cannot be limited or excluded by applicable law.
Subject to clause 11, Canine Country Club Cotswolds LTD shall not be liable to the client, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the contract for: a) loss of profits; b) loss of sales or business; c) loss of agreements or contracts; d) loss of anticipated savings; e) loss of damage to goodwill; and f) any indirect or consequential loss.
Subject to clause 11, Canine Country Club Cotswolds LTD’s total liability to the client, whether in contact, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with the contact shall be limited to £1,000 or the total fees paid under the contract, whichever is lower.
The terms implied by sections 3 to 5 of the supply of goods and services act 1982 are, to the fullest extent permitted by law, excluded from the contract.
Clauses 10 to 16 to shall survive termination of the contract.
In agreeing to the figure set under clause 14 about the client agrees that he/she is able to insure the client’s dog under pet insurance policy and is likewise able to insure home and property contents under a house and contents insurance policy. The client is advise to notify his/her insures of the day care arrangement in order to be covered under the pertinent insurance policies. The client understands that Canine Country Club Cotswolds LTD is only able to offer its competitive fees on the basis of its clients insuring its pets appropriately.
The client’s dog may be transported with other dogs in the Canine Country Club Cotswolds LTD vehicle. The client agrees to Canine Country Club Cotswolds LTD cannot be held liable for death or injury to their dog in the event of a motor vehicle accident.
Canine Country Club Cotswolds LTD may hold in possession the keys to the client’s home and the client is responsible under clause 16 above for making arrangements with its own insurers with this regard.
The client gives permission to walk their dog off the lead in and around the daycare facility and on walks.
Dogs who attend Canine Country Club Cotswolds LTD will partake in socialisation, play, scent, snacks, treats and interaction by sending a dog to Canine Country Club Cotswolds LTD, the client consents to their dog partaking in these activities.
If the clients supplies their dog with a daily meal (only applicable to puppies up to a year old) whilst at daycare then the client agrees to provide the meal in a sealed and named container. The client consents for Canine Country Club Cotswolds LTD ti feed the dog the food supplied by the client.
To ensure safe, responsible environment, Canine Country Club Cotswolds LTD requests that a male do must be neutered before they reach 18 months of age in order to attend day care. Females must be spayed before they reach 18 months of age or after their first season whichever comes first. Females in season cannot attend day acre until their season had ended. If Canine Country Club Cotswolds LTD considers that a dog had behavioural issues due to not being spayed or neutered, then Canine Country Club Cotswolds LTD reserve the right to terminate the contract with immediate effect.
The client has explicitly confirmed that their dog had no record of aggression or anti social behaviour and they have made full and frank disclosure of any characteristic or trait that might make their dog unsuitable for socialising with other dogs.
Should the client’s dog be deemed to be unsuitable by Canine Country Club Cotswolds LTD, Canine Country Club Cotswolds LTD reserves the right to cancel the booking indefinitely, with immediate effect.
The client agrees to ensure that their dog will be kept up to date on all vaccinations (including kennel cough), de-worming and de-fleaing.
Canine Country Club Cotswolds LTD is closed bank holidays and the period between Christmas and new year and the first week of July 2025. Refunds or days in lieu cannot be claimed for any dogs during these times.
The client gives consent for their dog’s images to be used in photo or video formation Canine Country Club Cotswolds LTD’s promotional material and social media or in any format the Canine Country Club Cotswolds LTD feels appropriate.
Force Majeure. Neither party shall be in breach of this contract nor liable for delay in performing, or failure to perform, any of its obligations under this contract if such delay or failure result from events, circumstances or caused beyond its reasonable control.
Entire agreement a) This agreement constitutes the entire agreement between the parties and supersedes an extinguishes all pervious agreements, promises, assurances, warranties, representations and understanding between them, whether written or oral, relating to its subject matter. B) Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in the agreement. Each party agrees that it shall have no claim for innocent or negligently misrepresentation or negligent misstatement based on and statement in this agreement.
Variation. No variation of the contract shall be effective unless it is in writing and notified or accepted by Canine Country Club Cotswolds LTD (or its appointed director(s).
Waiver. A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. A delay or failure to exercise, or the single or partial exercise if, any right or remedy shall not: a) waive that or any other right or remedy; or b) prevent or restrict the further exercise of that or any other right or remedy.
Severance if any provision or part-provision of the contract is or becomes invalid, illegal or enforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the contract.
Notices. A) Any notice or other communication given to a party under or in connection with the contract shall be in writing, addressed to that party at its registered office or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, or sent by pre-paid first class post or other next working day delivery service, commercial courier or email to the correct addressed email address if sent delivered-read (so email delivery and receipt can be acknowledged). B) a notice or other communication shall be deemed to have been received: if delivered personally, when left at the clients address provided by him/her; if sent by pre-paid first class post or other next working day delivery service to the same address, at 9.00 am on the second business day after posting; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by email one business day after transmission. C) the provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
Third parties, no-one other than a party to the contract shall have any right to enforce any of its terms.
Governing law. The contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by, and construed in accordance with the law of England and Wales.
Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the contract its subject matter or formation.